News

Capcom rages at PSN outage
Posted: 09.05.2011 21:57 by Comments: 5
Capcom is pulling no punches with their disgust over the PlayStation Network situation.

When asked by a user on the official forums, "Sven, Do you have anything to say about the ordeal going down with hackers messing with sony and stealing information from their servers?"

Chris Svensson, Capcom Entertainment’s corporate officer and senior vice president, had a surprisingly frank response.

Svensson said: “I’m frustrated and upset by (the outage) for a number of reasons. As a consumer, I also play games online on PS3, which I can’t do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation Store and that I can’t do right now.

“As an executive responsible for running a business, the resulting outage (is) obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans.

“In short, the hackers appear to be trying to ‘punish’ Sony for some perceived injustice, and they've been effective in that I suppose. But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their ‘cause’.”


Capcom could be faulted, however, for including an "always on" DRM on Bionic Commando Rearmed 2, which doesn't let players play the game without a constant internet connection. Therefore, users since April 20 have not been able to play the game they purchased. Who's at fault there? Ultimately, Capcom.
Source: Next Gen BIZ
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Comments

By Knave (SI Core) on May 09, 2011
Knave
For every Capcom there's a smaller indie team that relies on the psn for it's revenue.

I really hope the hackers just leave the PSN alone when it comes back up, they've already made their point (financially).
By djole381 (SI Elite) on May 10, 2011
djole381
It's always nice to see when stupid decisions made by dumb corporate top management backfire into their faces.
It's a shame honest gamers have to suffer for it thought.
By FoolWolf (SI Elite) on May 10, 2011
FoolWolf
Well - I have no sympathy for Capcom - always online is a stupid and fragile idea that will ultimately punish only one person - the player that paid.
By incorporating that DRM tactics - they have put the gaming of hundreds of thousand paying customers into the fragile unknown with their choice of DRM - had they not - these people could still have enjoyed their games. See, that argument can be targeted at almost anyone...
The blame game is stupid when you are throwing rocks inside a glass-house...
By PowerJack (SI Elite) on May 10, 2011
PowerJack
Do you think after this they'll change? Because I don't.
By VHugoSama (SI Core) on May 10, 2011
VHugoSama
Everyone is angry at Sony, as they should be, because they have done a very poor job protecting their clients.