News

EVE Online dev issues statement on DDoS attack
Posted: 15.06.2011 22:12 by Comments: 4
CCP Games has issued a statement regarding yesterday's DDoS attack on the EVE Online server. The developer was forced to close the server when the attack was discovered as a precautionary measure. Fortunately, no user data was lost.


CCP's official statement reads:

At 17:00 UTC yesterday, CCP became aware of a distributed denial-of-service attack (DDoS) against the EVE Online cluster and web servers.

Our policy in such cases is to mobilize a taskforce of internal and external experts to evaluate the situation. At 17:55 UTC, that group concluded that our best course of action was to go completely offline while an exhaustive scan of our entire infrastructure was executed. While some may feel that such a drastic reaction was not warranted, it is always our approach to err on the side of caution in order to ensure the best possible service for our players and the security of their personal, billing and account information.

We understand the effect this disruption has had for our players and apologize for not having been able to explain fully to the community what was going on. In these cases it can often be counterproductive to containment to give out information while we are in the process of evaluating the scope of any potential problem.

Our taskforce concluded at 22:05 that neither the game servers nor the CCP infrastructure had been breached. Further, we can also confirm that no personal details such as users’ credentials or credit card numbers were exposed through this incident.

The servers were brought back online at 23:00 yesterday and we will continue to monitor the situation closely.

Again, we sincerely apologize for this disruption.


Let us know if you play EVE Online.
Source: MMORPG.com
Related games: EVE Online (PC)
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Comments

By herodotus (SI Herodotus) on Jun 15, 2011
herodotus
Better than Sony's "explanation" anyway.
By Knave (SI Core) on Jun 15, 2011
Knave
This is the smart thing for a company to do. Better to give an apology about the game going down then an apology for your credit card details being hacked.
By PowerJack (SI Elite) on Jun 16, 2011
PowerJack
The difference is everyone expects to be attacked now.