News

Diablo III hacked, users lose money and items
Posted: 22.05.2012 05:21 by Comments: 12
Eurogamer is reporting that multiple users have had their Diablo III accounts hacked, and that one of their staff writers even saw his account stolen and transferred to a person calling themself "Anna", who claimed she purchased the account from a third party. According to reports, players have found that their items and gold were missing from their inventory and stash.


As Blizzard has done with World of Warcraft, they've started working to "roll back" hacked characters to a point before their accounts were stolen. While the inventory is usually restored, some game progress is usually lost.

The reports of hacked accounts happens to coincide with Diablo III servers going down on Sunday afternoon for four hours, causing "Error 33" login issues. Gamers have speculated that the EU servers were attacked by an SQL injection, while others believe that hijacking session identifiers, which would allow hackers to take over accounts without alerting Blizzard's authentication server, were employed. Nothing has been confirmed.

Account theft has been an issue for World of Warcraft, which Blizzard combated by issuing Authenticators, small digital devices that would generate a number to enter a player's account that would prevent keyloggers from stealing passwords. Authenticators work with all Battle.net titles, including Diablo III.

This intrusion couldn't come at a worse time, with Blizzard debuting the real-money Auction House next week on the 29th May.
Source: Eurogamer
Related games: Diablo III (PC)

Comments

By herodotus (SI Herodotus) on May 22, 2012
herodotus
So they did not implement security keys after the fiasco with "WoW", One of the firstthings BioWare made available for 'SW:TOR" an that I picked up. This was bound to happen, while it is no excuse of course. The Aucion House could be in real peril.
By nocutius (SI Elite) on May 22, 2012
nocutius
Great, and they want real money on these accounts.

Do they charge you money for those authentificators or are they free?
By SirRoderick (SI Elite) on May 22, 2012
SirRoderick
Real money auction house and no security keys...derp
By herodotus (SI Herodotus) on May 22, 2012
herodotus
The Apps for iPhone and Android are free (when they work) but the physical "keys" are about $16 - I bought one for "SW:TOR". They are a nuisance for anytime you just want to log into the website or are logging in without your glasses (pick me), but adds a layer of security.
By JonahFalcon (SI Elite) on May 22, 2012
JonahFalcon
The Authenticators do work with Diablo III, just so you know.

Authenticators are $7, but I got mine free after my account was hacked in WoW.
By herodotus (SI Herodotus) on May 22, 2012
herodotus
Yes well, we have to pay more as we have to import ours - they are not sold in Astralia which is weird (Blizzard ones might be).
By FoolWolf (SI Elite) on May 22, 2012
FoolWolf
Yeah, they cost extra - for something we already paid for. I still think they should add local character options.

Well, the server is down now in Americas - and I stare at my Europe lvl 7 character and just feels - nah....

Good thing - CS:GO beta is loading in the background.
By danfreeman (SI Elite) on May 22, 2012
danfreeman
I really don`t think anyone is really surprised by this,i mean c`mon with all the money that`s gonna be circulating in-game pretty soon it`s a gold mine for hackers.Again blizzard i have to say that your idea was simply stupid.
By FoolWolf (SI Elite) on May 22, 2012
FoolWolf
Since this hack seems to be made during a server freeze - I have read about people using authenticators and being careful - just playing public games being the one in the fire. Now, all this server side crap was due to be oh such a big help and benefit - so danfreeman has it correctly for now: "simply stupid" :)

Hopefully they will get things corrected and also I hope they will add some sort of local game options - if only the way that SC2 had it for single player characters.
By FoolWolf (SI Elite) on May 22, 2012
FoolWolf
They haven't kicked in the live auction house for real money yet. Also, that will only work in your home region - so for Europe - you can only sell and cash in on things you find on European servers - but still play on any region.
By SiyaenSokol (SI Elite) on May 24, 2012
SiyaenSokol
I am luckily not participating in the real money auctions, and luckily my account is also still intact. Blizzard is getting pounded lately... but I am sure that they will overcome this.