News

Blizzard addresses Diablo III hacking concerns
Posted: 22.05.2012 09:32 by Nick Akerman Comments: 4
Blizzard has addressed reports of Diablo III hacking, as many accounts continue to be stripped of items and gold.

According to Blizzard, this level of hacking is always apparent at this stage of a game's life-cycle.

"We'd like to take a moment to address the recent reports that suggested that Battle.net and Diablo 3 may have been compromised," the company announced in a statement.

"Historically, the release of a new game - such as a World of Warcraft expansion - will result in an increase in reports of individual account compromises, and that's exactly what we're seeing now with Diablo 3.

We know how frustrating it can be to become the victim of account theft, and as always, we're dedicated to doing everything we can to help our players keep their Battle.net accounts safe - and we appreciate everyone who's doing their part to help protect their accounts as well."

Blizzard continued by outlining the measures players can take to keep their accounts safe.

"We also wanted to reassure you that the Battle.net Authenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them.

In addition, we also recently introduced a new service called Battle.net SMS Protect, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.net SMS Protect system to send you a text message whenever important changes occur on your account."

Stay safe, folks!
Source: Eurogamer
Related games: Diablo III (Xbox360)

Comments

By danfreeman (SI Core) on May 22, 2012
danfreeman
Oh cut the bullshit blizzard,at least promise to fix this shit instead of making such crap excuses.We all knew you saw wallets instead of customers but at least you offered some good services.Now you don`t even try to cover it up.Well F**K YOU blizzard you`re a dead company to me from now on,"this level of hacking is always apparent at this stage of a game's life-cycle" you think i and everyone else who play your games care?People are losing money because of your stupidity and you think we`re just gonna say oh,ok it can`t be helped?
By FoolWolf (SI Elite) on May 22, 2012
FoolWolf
Not real money yet - still the servers have been from all the stress-testing and boasting the benefits - been clearly a small fiasco.
By csthopper (I just got here) on May 22, 2012
csthopper
I'm reading this differently from danfreeman. I think they're talking about people accounts being hacked, and not so much hacking the actual game. I read this as Blizzard saying that new expansions/games brings new users and new "predators" looking to exploit users. Most "hacks" are probably simple phishing methods and such. The article's source updated with the quote "Diablo 3 accounts are being compromised through "traditional means", Blizzard has insisted." Again this sounds like good old phishing methods.
By FoolWolf (SI Elite) on May 23, 2012
FoolWolf
Well, it is not. It is an ID theft when the servers hang or time out. The passwords are stolen from the servers and even if you have like authenticators etc doesn't matter this time. Or at least, thats what I have heard from patching together most of the news and feedback.