News

Guild Wars 2 suffering serious issues during Headstart
Posted: 26.08.2012 16:23 by Comments: 8
It seems that six years wasn't enough development time for ArenaNet in its work of Guild Wars 2, as users have been dealing with login and guild issues since the game's Headstart launch yesterday. The developer has acknowledged these issues and states they are working on the problems, and have created a special support page for them.

The developer advises, "If you're having trouble verifying your email address, you can play without verifying your email address by clicking "Play" on the Guild Wars 2 Launcher if you already downloaded the client. We're working to fix email verification, and you can verify your address once we do."

"Guild invites cannot be sent at this time," ArenaNet added, "Additionally, some players who were in guilds have been kicked and cannot be reinvited. We're investigating."

On the official Guild Wars 2 Facebook page, the developer explained its priorities for the bug fixes:

"Our number one priority at present is to fix issues that are preventing players from accessing the game. Issues resulting in error code 7, error code 21, error code 58 and error code 1038, all have answers at the following link.

Anyone experiencing issues with error code 42 should wait a few minutes and try to reconnect to the game servers, as this issue is known and related to connectivity.


Players experiencing error codes 9 or 45, please contact costumer support at your earliest convenience.

We are also aware of some players receiving errors resulting in code 1032 that is related with world transfer operations. These transfers are working but experiencing some delays, please refrain from trying to transfer if you are currently able to play. We also have a team working on this issue as a priority.

Other issues that are being solved are those related with the trading post system, guild issues and party issues on overflow servers. All of them are being looked over by our teams and we will update you when there is new information about the status of the issues."


The inclusion of a Headstart to promote preorders may seriously backfire on ArenaNet, since gamers who didn't preorder may avoid purchasing Guild Wars 2 due to reports of serious bugginess from those playing it, especially when guilds can't be formed in a game that has the word in its title.
Related games: Guild Wars 2 (PC)

Comments

By nocutius (SI Elite) on Aug 26, 2012
nocutius
Ouch, this doesn't sound good. Let's hope they fix things fast.
I'm always surprised how things like this can go unnoticed, didn't they have a huge beta going on?
By SiyaenSokol (SI Elite) on Aug 26, 2012
SiyaenSokol
I am also quite curious how these things get missed. Don't they have something like a pre test launch or beta in this case to test things?

None the less, I hope that they manage to fix it. I am not a major Guild Wars fan, but this one caught my interest.
By herodotus (SI Herodotus) on Aug 26, 2012
herodotus
Most MMO's having birthing pains but this has been so widely anticipated it is a real shame. Hopefully ArenaNet sort this out quickly.
Geisha, don't be so despondent - these things can and do happen. it's called budget restrictions on working hours (all changed now from the nifty '90's) and deadlines.
Stop with the negative vibe dudes.
By danfreeman (SI Elite) on Aug 26, 2012
danfreeman
Damn what a shame,well i`ll buy it when it fixes itself some. The game did a have a pretty extended beta,i don`t get how they missed all this either.
By nocutius (SI Elite) on Aug 26, 2012
nocutius
Yea but the inability to form guilds is not a minor bug. I understand small things to go unnoticed but something as huge as that? I simply find it weird with huge beta tests that these kind of games usually have.
By herodotus (SI Herodotus) on Aug 26, 2012
herodotus
Perhaps by avoiding the Headstart launch they might have avoided these problems. Too enthusiastic perhaps?
By JonahFalcon (SI Elite) on Aug 27, 2012
JonahFalcon
I doubt three days would have fixed anything.
By herodotus (SI Herodotus) on Aug 27, 2012
herodotus
Three days might have made the difference, who knows but odds on you're right. Still as I say, what MMO (indeed what "Battlefield" game, which is predominantly MP) doesn't launch without a hitch. This one just isn't as catastrophic as others have been.