News

Microsoft "apologize" for NXE HDMI audio issues for some users
Posted: 02.12.2008 13:11 by Simon Priest Comments: 3
The corporate giant has confirmed there are indeed troubles for some users with NXE and audio output through HDMI, it's to do with a protocol update.

Microsoft says they're "diligently monitoring this issue" and working on a fix. The only workaround at the moment is to switch from HDMI to analog cables to get sound.

"While the vast majority of our users worldwide are enjoying the New Xbox Experience with no problems, we are aware that a handful of Xbox LIVE users are experiencing audio issues, and are diligently monitoring this issue and working towards a solution," read Microsoft's statement.

"We appreciate our members' enthusiasm and patience, and apologize for any inconveniences."

Another workaround that seems to fix the problem for some is to detach the hard drive and then reattach it once the dashboard has fully booted up, but must be repeated each time the console is powered up. Let's hope the Microsoft coders get this sorted real soon.



Source: Shacknews
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Comments

By herodotus (SI Herodotus) on Dec 02, 2008
herodotus
It is this kind of issue that's stalling sales of the XB360 at present, despite Microsoft's assurances to the contrary. Rushing things prior to Christmas, after which buyers are going to tighten their belts financially, is not the answer to the problem.
By Knave (SI Core) on Dec 02, 2008
Knave
Personally I'm still too worried about the RRoD that plagues a lot of the x-box models to even consider investing in one. This just adds to it.
By ScythSoulces (SI Core) on Dec 03, 2008
ScythSoulces
I agree with herodotus completly on this.