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BROTHERS IN ARMS®
ROAD TO HILL 30
DEMO


March 31st, 2005
Demo Version 1.0D

This Readme file contains the most recent information and updates regarding Brothers in Arms, Road to Hill 30TM, for PC.

In our effort to continuously improve our demos as well as to better understand their impact and success, we would like your assistance to collect some statistical data from your game session through the Internet. This information is not personally identifiable, and is strictly limited to game statistics, such as the time spent in-game and the number of times the demo is run.

Table of Contents

1. System Requirements
a. Minimum System Requirements
b. Important Notes
2. Other
3. Technical Support

1. System Requirements

Minimum System Requirements:
• 100% Windows® 2000/XP compatible computer system (including compatible 32-bit drivers for video card, sound card and input devices)
• US version of Microsoft Windows® 2000/XP operating system
• Intel Pentium® III or AMD Athlon™1.0 GHz processor (2.5 GHz Pentium IV or AMD Athlon recommended)
• 512MB RAM (1 GB or more recommended)
• 651MB of uncompressed hard disk space for game files, plus 512MB for Windows® swap file.
• DirectX® 9.0c or higher
• 100% DirectX® 8.0 compatible 32MB video card and drivers (64 MB recommended)*
• 3-D Hardware Accelerator must support pixel shaders 1.0 or higher*
• 100% DirectX® 8.0 compatible sound card and drivers (EAX recommended)
• 100% Microsoft®-compatible mouse & keyboard

* Brothers in Arms TM has been tested on many but not all of the major cards incorporating support for pixel shaders 1.0:
• ATI® Radeon 8500, 9600XT, 9600Pro, 9700Pro, A9800XT, AX800XT, x300SE, x800
• NVidia™ GeForce 4Ti, 4200, FX 5600, 5700, 5900, 5950, 6800, 6800GT
For an up-to-date list of supported chipsets, please visit the FAQ for this game on our support website at: http://support.ubi.com.

Important Notes:

In addition to the Minimum System Requirements for Brothers in ArmsTM, it is required that your system meet Microsoft’s requirements for your chosen operating system.

This product uses Microsoft DirectX technology, which requires your system to have the latest Windows 2000/XP drivers (for video card, sound card and input devices.) Please refer to your hardware manufacturer for 100% Windows 2000/XP compliant drivers.

This game has been tested on SP1 and SP2 for Windows XP and SP4 for Windows 2000.

2. Other

Brothers in Arms® Road to Hill 30 TM is the first game in the Brothers in Arms® game series by Gearbox Software®. Look for future titles in this series. Brothers in Arms® is also available on Xbox® and Playstation®2. The Xbox® and Playstation®2 versions of Brothers In Arms Road to Hill 30 also support split screen as well as online multiplayer game modes.

Game controls
Game controls are listed in PDF files extracted from the official game manual. These files are available in the \\Support\\Manual\\ directory.

3. Technical Support

TECHNICAL SUPPORT
Before contacting Ubisoft’s Technical Support Department, please first read through the manual and the README file. Also browse through our FAQ listings or search our support database at our website, http://support.ubi.com. Here you will find the most recently updated information since the game’s release.
Also please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria.

Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:
• Complete product title (including version number).
• Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
• Processor speed and manufacturer.
• Amount of RAM.
• Operating system.
• Video card that you are using and amount of RAM it has.
• Maker and speed of your CD-ROM or DVD-ROM drive.
• Type of sound card you are using.

Support Over the Internet: This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 hours a day, 7 days a week and contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com.

Contact Us by webmail: Due to high volumes of spam, viruses, and other non-support-related contacts, we no longer offer support via standard email. However, we do provide something better, webmail. By taking your questions directly through our website, we have completely eliminated all spam contacts. As a result, we are able to respond to your questions much more quickly than we could through standard email. To send us a webmail simply log into our site at http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature on the Frequently Asked Questions page. Most webmail contacts are responded to within two business days.

Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778 (for our customers in Quebec, we provide French language support at (866) 824-6515). Please note that this number is for technical assistance only. No gameplay hints or tips are given over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above at hand. Be advised that our Technical Support representatives are available to help you Monday through Friday from 9 am–9 pm Eastern Time (French language support available from 7 am –4 pm EST). While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to browse our Frequently Asked Questions lists or to send us a webmail. Webmail questions usually receive a response within two business days.

Contact Us by Standard Mail: If all else fails you can write to us at:
Ubisoft Technical Support • 3200 Gateway Centre Blvd. • Suite 100 • Morrisville, NC 27560

Return Policy: Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product. If you have a damaged or scratched CD, please visit the FAQ listing for your game and get the latest replacement policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA (Return Materials Authorization) number from a support representative


© 2005 Gearbox Software, LLC.All Rights Reserved. Published and distributed by Ubisoft Entertainment under license from Gearbox Software, LLC. Brothers In Arms Road to Hill 30 is a trademark of Gearbox Software and used under license. Ubisoft, Ubi.com, and the Ubisoft logo are trademarks of Ubisoft Entertainment in the U.S. and/or other countries. Gearbox Software and the Gearbox logo are registered trademarks of Gearbox Software, LLC.

-GBX/SH,SB

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