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"If your download of TERA has stalled and will not continue you may need to download the TERA files directly through a ZIP file. To do that please read below. Please note that this is strictly a work-around as we pursue the root cause and permanently fix this issue."

In order to attempt this work-around, you must have the following:

TERA-Launcher installed. To do this, follow the steps below. You do not need to start the launcher, but you must have it installed
A File Archiving program such as 7-Zip or WinZip. DO NOT USE DEFAULT WINDOWS UNZIPPING TOOL

With the Launcher and a file archiving program installed, please continue to the step by step process below.

Uninstall TERA if it is currently installed. [?]
Install TERA-Launcher by going to and clicking "Download Game"
Double click the Setup.exe file that was downloaded
Go through the installation process of the launcher. Do not double click the launcher after the installation finishes and uncheck the box that says "Launch TERA upon exit"

If you attempting to update to the most recent patch please download the incremental patch. If you have not downloaded TERA before, is currently not installed, or you have not updated in since one of the CBTs then please download this full patch. This will take a little while as the file is over 20GB
When the download finishes, navigate to the download destination folder (default is C:Usersyour user nameDownloads if downloaded through a browser)
Unzip these files by right clicking on your "" file. Then click on "7-Zip" and "Extract to Game.rar". will be whichever file you chose to download from Step 5

Doubleclick on the file. This will then show you a sub folder with the same name. Righ click on this folder and click Cut

Paste the folder into the TERA folder. (Default location is C:Program Files (x86)TERA for 64 bit version of Windows and C:Program FilesTERA for 32 bit versions of Windows)

Start the TERA-Launcher

After you complete these steps and start the TERA-Launcher a few things will happen. The launcher will download a quick patch and restart. The launcher will display "Checking Download" which may take a few moments. Once that is complete it will "Apply the Patch" and download a bit more.

When your "Play" button is available to be clicked, click it. You should now be able to launch the full game client!

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